Privacy Policy

Last updated: February 2026

SRLK FieldsOps is a platform for managing field staff, tasks, and client reporting. This Privacy Policy explains what data we collect, how we use it, and the choices you have.

1. Data we collect

We collect only the information needed to operate the service:

• Account information: name, email address, password (hashed), phone number (optional), role (admin, field staff, client).
• Location data (field staff only): GPS coordinates during active shifts while location tracking is enabled in the mobile app.
• Task and site data: sites, tasks, assignments, notes, and status updates.
• Media uploads: photos, videos, and other evidence files attached to submissions.
• Technical data: device type, app version, IP address and basic logs needed for security, debugging and abuse prevention.

2. How we use data

• To create and manage user accounts and permissions.
• To assign tasks and show progress to admins and authorized clients.
• To display approximate field staff locations to admins during active shifts.
• To store and display uploaded evidence (photos, videos, files) in reports.
• To send notifications about assignments and important updates.
• To secure the platform, prevent abuse and improve reliability.

3. Location tracking

• Location tracking is only active while a shift is active and tracking is enabled in the mobile app.
• Admins can see approximate locations of field staff on the Live Map and in history views.
• You can stop sharing your location by ending your shift or disabling tracking in the app, or by revoking location permission at the OS level.

4. Data sharing and storage

• We use secure third‑party services such as managed databases, object storage (for example, DigitalOcean Spaces), and notification services (for example, Firebase) to host and process data.
• We do not sell your personal data.
• Access to data is restricted by role: admins see all data, field staff see only their own work, and clients see only data for sites and tasks explicitly shared with them.

5. Data retention

• Task and submission history is retained as long as needed for reporting and audit purposes.
• Location history is stored in a rolling window so that only the most recent points per staff member are kept.
• You may request deletion of your account. Some records may be retained if required for legal or reporting reasons.

6. Security

We use industry‑standard security practices including encrypted connections (HTTPS), access control, role‑based permissions, and server‑side validation. No system can be perfectly secure, but we work to protect your data against loss, misuse and unauthorized access.

7. Your rights

• Request access to the personal data we store about you.
• Request correction of inaccurate information.
• Request deletion of your account, subject to legal/operational limits.

8. Contact

For privacy questions or requests, please contact us via the Contact Us page or by email at [email protected].